How to Unlock Your Google Account – Step-by-Step Guide

It can be annoying to be locked out of your Google account, particularly if you depend on it for important services like documents and email. Thankfully, there are a number of methods for getting your account back and avoiding lockouts in the future.

Common Reasons Why Your Google Account Gets Locked

Google locks accounts for various reasons, including:

Multiple Incorrect Password Attempts – Too many failed login attempts can trigger a temporary lock to prevent unauthorized access.
Suspicious Login Activity – Signing in from a new device, location, or VPN may cause Google to flag your account.
Violation of Google Policies – Engaging in spam, fraudulent activities, or violating terms of service can lead to restrictions.
Hacked or Compromised Account – If Google detects unusual activity suggesting your account was hacked, it may lock it for security.
Billing or Payment Issues – For Google services like Ads or Workspace, unpaid invoices or suspicious transactions can result in a lockout.

Key Takeaway: Google locks accounts to protect users. You can prevent lockouts and speed up account recovery by being aware of the typical causes.

How to Reset Your Google Account Password

If you’ve forgotten your password or can’t log in, you can reset it using Google’s account recovery process. Follow these steps:

Step 1: Visit the page for password resets.

Visit the Google Account Recovery page.
Click Next after providing your phone number and email address.

Step 2: Check Your Identity

Google will request that you use one of the following techniques to confirm your identity:
- Recovery email – A reset link will be sent to your registered recovery email.
- Telephone number – You will receive a code for verification by phone or SMS.
- Security questions – If set up, answer the questions to proceed.
- Trusted device—If you’ve logged in before on a device, you may be asked to confirm that it’s you.

🔹 Tip: If you don’t have access to your recovery email or phone, click Try another way to explore other options.

Step 3: Create a New Password

Once verified, Google will prompt you to create a new password.
Select a strong password that combines symbols, numbers, and characters.
After confirming the modified password, click Change Password.

Step 4: Login and Secure Your Account

Use the new password to sign in to your Google account.
Update your recovery information to prevent future login issues.
Enable Two-Step Verification for added security.

Key Takeaway: Resetting your password is simple if you have access to your recovery options. Keeping them updated will make future recovery easier.

How to Retrieve Your Google Account Without an Email Address or Phone Number

You can still attempt alternative ways to get back into your Google account if you can no longer access your recovery email address or phone number. Follow these steps to recover it successfully.

Step 1: Go to Google Account Recovery

Visit the Google Account Recovery page.
Enter your email address and click Next.

Step 2: Click “Try Another Way”

If you don’t have access to your recovery phone or email, select Try another way until you reach alternative verification options.

Step 3: Verify Your Identity in Other Ways

Google may offer different ways to confirm your identity:

Use a previously logged-in device – If you’ve signed in on a phone or computer before, try recovering your account from there.
Respond to inquiries about security – If you set up security questions, Google may ask you to answer them.
Enter a previously used password – If you remember an old password, enter it to help confirm ownership.
Wait for Google’s review – In some cases, Google asks you to provide additional details about your account, and it may take 24-48 hours to verify ownership.

🔹 Tip: Provide as much accurate information as possible, including approximate dates of account creation or past passwords.

Step 4: Set a New Password

Google will ask you to establish a new password after verification.
Select a secure password and make sure it has been changed.

Step 5: Secure Your Account

To avoid problems in the future, update your recovery phone number and email.
Enable Two-Step Verification for extra security.

Key Takeaway: Even if you lose access to your recovery options, using a familiar device, old passwords, or security questions can help you regain control of your account.

Fixing “Google Couldn’t Verify This Account Belongs to You” Error

If you see the “Google couldn’t verify this account belongs to you” error, it means Google couldn’t confirm that you are the rightful owner based on the information provided. This can happen if you don’t have access to your recovery options or if the details you entered don’t match Google’s records. Here’s how to fix it and regain access.

Step 1: Use a Familiar Device and Location

Try signing in from a device and location where you’ve previously accessed your account.
Use the same Wi-Fi network or IP address you’ve used before.
Avoid using a VPN or incognito mode, as this can make verification harder.

🔹 Tip: Google recognizes your regular login patterns, so using a familiar setup increases your chances of successful recovery.

Step 2: Enter the Most Accurate Information Possible

If prompted to enter an old password, try to recall the most recent one you remember.
If asked for your recovery email, enter the one linked to your account.
Provide correct answers to any security questions if applicable.
If asked when you created the account, try to remember the approximate month and year.

🔹 Tip: Even if you don’t remember the exact details, providing your best guess is better than skipping the question.

Step 3: Try a Different Recovery Method

On the Google Account Recovery page, click Try another way if the first method fails.
If Google offers a verification code through an alternative email, use that option.
If you have an Android device linked to your account, Google may allow you to verify your identity through it.

🔹 Tip: If none of the options work, you may need to wait 24 hours and try again, as too many failed attempts can temporarily lock your account.

Step 4: Fill Out Google’s Account Recovery Form

If all else fails, go to the Google Help Center and look for the account recovery request form.
Follow the instructions and provide as much accurate information as possible.
Google may take up to 48 hours to review and respond to your request.

Step 5: Secure Your Account Once Recovered

Once you regain access, update your recovery phone number and email to avoid future issues.
Set up Two-Step Verification for added security.

Key Takeaway: The more accurate and familiar the information you provide, the better your chances of recovering your account. If locked out, be patient and try again later.

Preventing Future Google Account Lockouts

Use these pointers to prevent being locked out again:

Enable Two-Step Verification (2FA) – By requiring a second step after inputting your password, this increases security. Use an authenticator app instead of SMS for better protection.
Keep Recovery Information Updated – Ensure your recovery email and phone number are current and accessible in your Google Account settings.
Use a Strong, One-of-a-Kind Password – Make your password complicated by combining letters, numbers, and symbols. Instead of using the same passwords again and over, use a password manager.
Monitor Account Activity – Regularly check your Google Security settings for unrecognized logins and sign out of unfamiliar devices.
Beware of Phishing Scams – Never click on suspicious links or enter your credentials on unknown sites. Verify emails claiming to be from Google before taking action.

Key Takeaway: Keeping your account secure with updated recovery options, strong passwords, and regular security checks can help prevent lockouts.

FAQs

How long does it take to recover a locked Google account?

It depends on the situation. Some accounts can be recovered within minutes, while others may take a few days if manual verification is required.

What should I do if I don’t receive the recovery code?

Check your spam folder, ensure your phone has service, and request a new code. If it still doesn’t arrive, try another recovery option.

Can I unlock my Google account without a phone number?

Yes, you can verify your identity using your recovery email, security questions, or another trusted device.

Why does Google lock accounts for security reasons?

Google locks accounts to protect users from hacking attempts, unauthorized access, and policy violations.

How can I contact Google for help?

Visit the Google Account Help Center to find solutions or request assistance.

Conclusion

Although being locked out of your Google account can be upsetting, you can get back in fast by following these instructions. By keeping your recovery details up to date and enabling extra security measures, you can prevent future issues and keep your account safe.